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The variety of responsibilities is the best part about working at WilsonCTS

The variety of responsibilities is the best part about working at WilsonCTS, says Frances Yap

Frances Yap is a Recruitment Manager at WilsonCTS. She joined the company in 2016 and is based in our Toronto office.

A typical day for Frances involves...

Everyday is different! Aside from being a Manager mentoring a team of 11 Recruitment Consultants and three HR Administrators, I also manage my own desk and work on recruitment mandates. We all meet as a team on Monday mornings to celebrate our successes and share updates on all our open roles. I also meet with each team member on a 1:1 basis. The rest of the week is spent as a full cycle recruitment specialist - from sourcing, screening/interviewing, submitting candidates, scheduling meetings, working with clients, presenting offers and onboarding. I also oversee consultant care responsibilities, meet with clients, attend intake calls and assist with responding to RFPs and much more!

Frances decided to work for WilsonCTS because... Frances Yap

One of my former clients approached me with the opportunity. He had recently joined WilsonHCG and shared excellent information about the organization. I have worked for WilsonCTS for the past two years and the people - my manager, my peers and the individuals I mentor - as well as the opportunity to work with the best clients, are the main reasons why I love working for WilsonCTS.

The things that she enjoys most about her role include...

The variety of responsibilities, making clients and candidates happy and mentoring a team who are all committed to success.

Frances is office-based but also works remotely...

Yes, twice a week diary permitting. It means I have a better work/life balance as I spend a lot less time commuting.

Since she joined the company her role has developed considerably...

My role has evolved considerably. I was initially hired as a Recruitment Consultant and I got promoted to Team Lead within six months. I got promoted to the Recruitment Manager position a year and a half after joining the company. 

Frances has this advice for someone considering a role at WilsonCTS...

It’s a great place to work - you’ll be working alongside top performers who are committed to going above and beyond and share the values of respect, collaboration, and passion for excellence. We’re a performance driven organization and hard work is certainly rewarded! 

Fancy joining the WilsonCTS family? Check out current job opportunities here!

Career Advice WilsonCTS

Frances Yap

Frances Yap is a senior recruitment consultant at WilsonCTS. She specializes in finance, accounting, sales, marketing, administrative and customer service roles. She is a Certified Personnel Consultant (CPC) with extensive experience in recruitment, employment brand marketing and business development. Frances is passionate about helping companies clearly communicate their employment brands to attract the right candidates and establish them as an employer of choice, assist candidates in communicating their unique employee value proposition to find the right career and, ultimately, assist in getting the right people on the bus.

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